Privacy Policy

Privacy Policy Effective Date: 5/28/2025 Website: thrivingrivers.com Business Name: Thriving Rivers School Psychological and Educational Services Location: Marietta, Ohio, USA 1. Introduction At Thriving Rivers School Psychological and Educational Services, we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services. 2. Information We Collect We may collect the following types of information: Personal Information: such as your name, email address, and payment information. Technical Data: such as IP address, browser type, device data, and cookies. Usage Data: how you interact with our site, including pages visited and time spent. 3. How We Collect Your Information We collect information through: Contact forms you fill out on our website. Email communication initiated by you. Cookies and similar tracking technologies. Analytics tools (e.g., Google Analytics) to understand user behavior and improve our services. 4. How We Use Your Information We use the collected information to: Provide psychological and educational services. Maintain client files securely. Schedule appointments and manage client communications. Process payments securely. Analyze website performance and improve user experience. 5. Sharing Your Information We do not sell your personal information. However, we may share your data with trusted third parties who help us operate our business, including: Scheduling platforms (e.g., for booking appointments). Client management systems (e.g., for secure file storage and case management). These third parties are required to keep your data secure and confidential. 6. Use of Cookies We use cookies and similar technologies to: Understand user behavior on our site. Customize your website experience. Improve website performance. You can control or disable cookies through your browser settings. 7. Children's Privacy Our services and website are not intended for children under 13. We do not knowingly collect personal information from children under 13. 8. Data Security We take reasonable steps to protect your personal information using industry-standard security practices. However, no method of transmission over the Internet is completely secure. 9. Your Rights Depending on your location, you may have rights regarding your personal data, such as accessing, updating, or deleting your information. Please contact us at the email below for any privacy-related inquiries. 10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this page. 11. Contact Us If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: 📧 thrivingriversllc@gmail.com 📍 Marietta, OH THIS NOTICE DESCRIBES HOW MEDICAL AND EDUCATIONAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. At Thriving Rivers School Psychological and Educational Services, LLC (“Thriving Rivers”), we understand that your personal and health information is private. We are committed to protecting your privacy and complying with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). OUR RESPONSIBILITIES We are required by law to: Maintain the privacy of your Protected Health Information (PHI) Provide you with this Notice of our legal duties and privacy practices Notify you if a breach of your unsecured PHI occurs Abide by the terms of this Notice HOW WE MAY USE AND DISCLOSE YOUR INFORMATION We may use and disclose your PHI without your written authorization in the following ways: 1. For Treatment We may use your PHI to provide, coordinate, or manage your care. This includes sharing information with other service providers (e.g., schools, counselors, specialists) with whom you have authorized collaboration. 2. For Payment We may use and disclose your PHI to obtain payment for services provided. This could include contacting insurance providers or third-party payers, as applicable. 3. For Health Care Operations We may use your PHI for operational purposes, such as quality assurance, training, supervision, accreditation, and licensing. 4. As Required by Law We may disclose your PHI when required to do so by federal, state, or local law. 5. For Public Health and Safety We may disclose your PHI to prevent a serious threat to your health or safety or the health or safety of another person or the public. 6. For Mandated Reporting As licensed professionals, we are required to report suspected abuse or neglect of minors, elders, or dependent adults. 7. For Legal and Administrative Proceedings We may disclose PHI in response to a court order or subpoena, provided certain legal conditions are met. USES AND DISCLOSURES REQUIRING YOUR AUTHORIZATION We will obtain your written authorization for: Most uses and disclosures of psychotherapy notes (if applicable) Marketing purposes Sale of your information Any other use or disclosure not described in this notice You may revoke your authorization in writing at any time, except to the extent we have already acted in reliance on it. YOUR RIGHTS REGARDING YOUR PHI You have the right to: Request Restrictions: Ask us not to use or disclose parts of your PHI. We are not required to agree, but we will consider your request. Confidential Communications: Request that we contact you in a specific way (e.g., only at work or by mail). Inspect and Copy: You may request to inspect and obtain a copy of your PHI, with certain exceptions. Request Amendment: Ask us to amend your records if you believe they are incorrect or incomplete. Receive an Accounting of Disclosures: Request a list of disclosures of your PHI we have made in the past six years, excluding those for treatment, payment, and operations. Receive a Copy of This Notice: You may request a paper or electronic copy of this Notice at any time. CHANGES TO THIS NOTICE We reserve the right to change this Notice and to make the revised Notice effective for all PHI we maintain. We will post a copy of the current Notice at our office and on our website. You may request a copy at any time. CONTACT INFORMATION If you have questions about this Notice or would like to exercise your rights, please contact: Privacy Officer Thriving Rivers School Psychological and Educational Services, LLC; 200 Putnam Street, Suite 410; 740-401-9766; thrivingriversllc@gmail.com; thrivingrivers.com COMPLAINTS If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.